Hedge School Dublin is a design camp for secondary school students – exploring, understanding and developing innovative responses to the challenge Design for 21st Century learning. Over two weeks as part of Innovation Dublin 2011 students carried out research, identified insights, developed responses and moved from ideas to action by prototyping their solutions live with the public.
Empathy Maps help to rapidly put your team in the user’s shoes and align on pains and gains — whether at the beginning of a project or mid-stream when you need to re-focus on your user.
Empathy Map is a tool that helps designers empathize with the people for which they are designing a solution. With empathetic mapping the designer/developer put themselves in the position of the user. Empathy Maps can also be used to test a prototype design or in activities such as role playing to help better understand the needs of the user.
Read article by Mathew Weprin: Empathy Maps