Can innovation be reduced to a process?

Helen Walters on the persistent problems with design thinking, and the attempts to graft its processes onto businesses. Rumours of the failure of design thinking appear to have been somewhat overblown. At the recent Design Research conference in Seattle, the...

Dismissal of the spreadsheet crowd

Design thinking is trotted out as a salve for businesses who need help with innovation. The idea is that the left-brained, MBA-trained, spreadsheet-driven crowd has squeezed all the value they can out of their methods. To fix things, all you need to do is apply some...