The Computer History Museum, in collaboration with the design firm IDEO, is using human-centered design methods to research the needs of local communities, generate creative concepts, and build consensus for a new Education Center opening in fall 2017. The original post was authored by Scott Burg, Senior Researcher at Rockman et al. It appeared on Medium.
Human-Centered Design is good, but it can be better. Design isn’t just about fulfilling people’s needs, it’s also about helping each other get to the heart of who we are as human beings. To do that, design needs to strive for a clear and coherent expression of honesty, of integrity, of dignity in all dimensions.
It’s time we look at the entire design process as a multi-dimensional conversation. whose goal is to empathize with all the participants in the process, to achieve a sense of profound resonance.