The d.school is a hub for innovators at Stanford. Students and faculty in engineering, medicine, business, law, the humanities, sciences, and education find their way here to take on the world’s messy problems together. Human values are at the heart of the d.school collaborative approach. They focus on creating spectacularly transformative learning experiences. Along the way, their students develop a process for producing creative solutions to even the most complex challenges they tackle. This is the core of what the Stanford d.school do.
Gary believes that everything should tell a story, especially content for digital platforms. So, in his session, he explains the seven basic types of story. He articulates a customer journey and demonstrates how this journey affects behaviour. He then describes how to select the right digital technologies to enhance the user’s level of engagement.