Understand + challenge + redefine problems
A powerful myth has arisen upon the land, a myth that permeates business, academia, and government. It is pervasive and persuasive. But although it is relatively harmless, it is false.
Helen Walters on the persistent problems with design thinking, and the attempts to graft its processes onto businesses.
In the days after a police officer shot Michael Brown in Ferguson, Missouri, August 9, 2014, Antionette Carroll watched as her hometown erupted in protest. For weeks, hundreds of people showed up to the suburb of St. Louis to demonstrate opposite police in riot gear. Behind the scenes, community leaders and groups met to discuss the implications of recent events on a city deeply divided along racial lines, and to decide what to do next.